There's now an official US government AI chatbot

The administration wants America.gov to be the main portal for federal services. There’s now an official US government AI chatbot. America.gov is an interface for people to ask natural language questions about information and services from federal agencies.

The chatbot’s web page states that it "uses AI to get simple answers only from official government sources." While it currently is just a way to sort through openly available information, the platform is intended to offer users more actions next year, such as enrolling in Medicare, applying for a passport or finding employment with the federal government. A new executive order further directs administrative leaders "to establish and operate America.gov as the single point of entry for Americans to access covered services online, and to integrate Login.gov with America.gov." According to its privacy policy, the chatbot will not retain a person’s search history or messages and will not use their precise GPS location. It also claims to help "prevent you from sharing personal information before you send it" and does not require an account to use.

The site did not add any details about how it will reconcile those privacy claims with the goal of handling tasks that rely entirely on citizens’ personal data. The fact sheet from the White House did not specify which AI business it worked with to develop the chatbot, but the tool runs at least partially on Google’s Gemini platform. The tech company confirmed today that it is "a technology partner" for the project and that Gemini is part of the America.gov operation.

Bringing over 29,000 official government sources under one roof. The US government now has an AI chatbot, and Google is helping power it.

Google helps power America.gov, a new AI government portal. The US government now has an AI chatbot, and Google is helping power it Bringing over 29,000 official government sources under one roof.

The Google-backed platform can answer questions about benefits, forms, fees, deadlines, and eligibility, while also supporting PDF uploads and voice input. America.gov is limited to providing information at launch, but it plans to support forms, applications, and renewals starting in 2027.

There’s no shortage of information about all the federal services and critical public resources available to Americans, but parsing through sources to actually find the right info when you need it can be a headache. The US government seems to know that, and it is now leveraging Google’s AI to bring all important federal information and services under one roof.

The result is America.gov, a US government website that surfaces data from over 29,000 official sources to give you clear information about federal services, benefits, and public resources. And although this is a government initiative designed and engineered in D.C., Google is serving as a technology partner for the platform.